Effective Date: April 11, 2025

Trust Factor Pro LLC (“Trust Factor Pro,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website (https://trustfactorpro.com) and our reputation management software and services (“Services”).

By using our website or Services, y ou agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Information You Provide: When you register, subscribe, or contact us, we may collect personal information such as your name, email, business name, phone number, and payment information.

b. Automatically Collected Information: We collect usage data such as IP address, browser type, device details, and actions taken on the platform. We may also use cookies to enhance your experience.

c. Third-Party Integrations: If you connect platforms such as Google, Facebook, or Yelp, we may collect information as authorized by you, including review content and business profile data.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Manage your account and process payments
• Send account updates and promotional communications
• Support customer service and technical issues
• Enforce our terms and policies

3. Mobile Information Sharing

We respect your privacy and are committed to protecting your personal information. In line with this commitment:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Information sharing to subcontractors in support services, such as customer service, is permitted.
• All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This ensures that your mobile data is handled with the utmost care and used solely for purposes that support your interactions with Trust Factor Pro.

4. Data Retention

We retain your information as long as necessary to provide Services, comply with legal obligations, and resolve disputes. You may request deletion by contacting us at [email protected].

5. Security

We implement industry-standard security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access and update your information
• Request deletion of your data
• Opt out of marketing communications
• Revoke permissions granted to third-party integrations

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that data has been collected from a minor, we will delete it immediately.

8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page and, where appropriate, notified to you via email or platform notice. Your continued use of the Service after changes means you accept the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Trust Factor Pro LLC
Email: [email protected]
Website: https://trustfactorpro.com
Location: Austin, Texas, USA