Effective Date: April 11, 2025

Welcome to trustfactorpro.com. These Terms of Service ("Terms") govern your access to and use of the Trust Factor Pro platform, applications, services, and website (collectively, the “Service”), provided by Trust Factor Pro (“we,” “us,” or “our”).

By signing up for or using Trust Factor Pro, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

To use the Service, you must be at least 18 years old and legally able to enter into a binding contract. You agree to use the Service for business purposes only.

2. Account Registration

You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. You agree to provide accurate information and to update it as necessary.

3. Service Description

Trust Factor Pro is a reputation management platform that provides tools for:

• Review generation and monitoring
• Auto-responding to reviews
• Customer feedback collection
• Performance tracking and analytics

The platform is powered by GoHighLevel and integrates with third-party services as needed.

4. Subscription and Payment

Access to the Service requires a paid subscription. By subscribing, you authorize us (or our third-party payment processor) to charge your payment method on a recurring basis. All fees are non-refundable unless otherwise specified in writing.

We reserve the right to change pricing with 30 days’ notice.

5. Use Restrictions

You agree not to:

• Use the Service for unlawful, misleading, or harmful purposes
• Access or tamper with the Service using automated means
• Resell, copy, or exploit the platform or any of its features without permission
• Send unsolicited or spam communications using the platform

6. Third-Party Services

The Service may integrate with platforms like Google, Facebook, and SMS/email gateways. Your use of these services is subject to their terms and policies, and we are not liable for any issues related to them.

7. Data and Privacy

Your data is yours. We do not sell your customer data. By using the Service, you grant us permission to store and process your data as necessary to operate the platform. For more information, please see our Privacy Policy.

8. Termination

You may cancel your subscription at any time. We may suspend or terminate your access to the Service if you violate these Terms or engage in conduct that harms our platform or users.

Upon termination, your access will be revoked, and your data may be deleted after a reasonable period.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Service will be error-free or uninterrupted.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount paid by you in the last 12 months.

11. Indemnification

You agree to indemnify and hold harmless Trust Factor Pro from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes, and your continued use of the Service constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of laws. Any disputes will be handled in the courts located in United State, Austin, Texas.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Website: https://trustfactorpro.com
Phone Number: (978) 769-9073